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KEYnet ärendehantering

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Description of KEYnet ärendehantering

A case system that can be used for different types of cases such as deviation management, service assignments and helpdesk. Modern functions that can be customised to meet different needs.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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KEYnet ärendehantering product features

Helpdesk Systems

Deviation management

External HelpDesk

Integration support

Knowledge bank

Statistics & Monitoring

Case Management Systems

360 view (oneview in real time)

Case & response templates

Customer service management & support

Deviation management

Helpdesk case management

Integration with ERP/ CRM

Knowledge database

Mobile-friendly interface

Service management

Statistics & follow-up module

Triggers

Project Management Tools

Customer access for project status

Document management

Performance analysis/ cost monitoring

Time reporting

Document Management System

Document templates

Notices

Permission management

Traceable changes

Document Management System

Document management

Document templates

Integrable

Notifications

Track and trace changes

Complaint Management System

Customer chats

Digital templates

My pages

Reports and statistics

Triggers

Deviation Management System

Case history

Case status

Notifications

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