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Intercom Helpdesk

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Intercom Helpdesk occurs in the following categories

Description of Intercom Helpdesk

Intercom Helpdesk is a modern, AI-supported service platform with a shared inbox, ticket system and real-time translation that increases efficiency and customer satisfaction.

Who is Intercom Helpdesk suitable for?

Intercom Helpdesk is suitable for support teams of all sizes that want to respond more quickly to customer enquiries and optimise their processes.

Company size

What size of company is this software suitable for?

1-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Intercom Helpdesk occurs in the following categories

Intercom Helpdesk product features

Case Management Systems

360 view (oneview in real time)

Case & response templates

Chat support

Customize & model reports

Deviation management

Helpdesk case management

Integration with ERP/ CRM

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Triggers

Webhooks & API

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