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Hyland Content Innovation Cloud

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Hyland Content Innovation Cloud occurs in the following categories

Description of Hyland Content Innovation Cloud

A content and case platform that unites content management, process automation and links to business applications to optimise workflows, support and services.

Who is Hyland Content Innovation Cloud suitable for?

For large and medium-sized organisations looking to streamline enterprise content and case management with AI-enabled automation and integrations.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Hyland Content Innovation Cloud?

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Hyland Content Innovation Cloud occurs in the following categories

Hyland Content Innovation Cloud product features

Case Management Systems

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

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