ENIGX
ENIGX occurs in the following categories
Description of ENIGX
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about ENIGX
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Chief Partner•
Microenterprises (1-10)•
Verified person•
Denmark•
April 2024
What do you like most?
That the platform has different levels of usability so that all layers of the organisation, regardless of the technical customer, can use it. There is an easy-to-use dashboard that is used by managers to create campaigns and an API that our technical team loves.
What do you like least?
That there will be less human contact, but this is more general for AI.
What business-critical problems do you feel ENIGX solves?
- Lead generation for our customers. Significantly better quality leads when an AI chat-bot collects them via a conversation, rather than the consumer having to fill out forms. - Internal knowledge bank, all knowledge is gathered in one place and can be accessed in an intelligent way.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
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ENIGX occurs in the following categories
ENIGX product features
Chatbots
AI chatbot
API
Codeless
Connection to Live Chat
Customer service
Integration modules
Marketing
Multilingual support
Natural language
Rule-driven chatbot
Sales support
SMS/messages
Social media integration
AI Tool
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Lead Generation Tools
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Score
Outbound marketing
Triggers
Customer Service System
Livechat
Self-help
Sentiment analysis
Standard reply
Statistics and reports
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