ENIGX
ENIGX occurs in the following categories
Description of ENIGX
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about ENIGX
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Partner chef•
Mikrovirksomhed (1-10)•
Verified person•
Denmark•
April 2024
What do you like most?
At platformen har forskellige niveauer af brugervenligheder, så alle lag i organisationen, uanset teknisk kunden kan bruge den. Der er et brugervenligt Dashboard, som bruges af lederne til at oprette kampagner og et API som vores tekniske team er glade for.
What do you like least?
At der bliver mindre af den menneskelige kontakt, men det er mere generelt for AI.
What business-critical problems do you feel ENIGX solves?
- Lead-generering til vores kunder. Væsentlig bedre kvalitet leads, når det er en AI chat-bot der indsamler dem via en samtale, end at forbruger skal udfylde formularer. - Intern vidensbank, al viden er samlet et sted og man kan tilgå den på en intelligent måde.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Do you work
for this company?
Read how to update the information here
ENIGX occurs in the following categories
ENIGX product features
Chatbots
AI chatbot
API
Codeless
Connection to Live Chat
Customer service
Integration modules
Marketing
Multilingual support
Natural language
Rule-driven chatbot
Sales support
SMS/messages
Social media integration
AI Tool
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Lead Generation Tools
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Score
Outbound marketing
Triggers
Customer Service System
Livechat
Self-help
Sentiment analysis
Standard reply
Statistics and reports
Does this
software suit me?
Do like 19000+ companies, let our algorithms guide you to the right software choice.
Most common comparisons in Customer Service System
