Eeedo

The eeedo-desk customer service system enables efficient multi-channel customer service and quick access to the information you need. eeedo brings together contacts from all channels in one easy-to-use interface. The system scales from customer service for a few users to contact centres for dozens of simultaneous customer service agents. Eeedo project management is a powerful way to visualise project tasks by person, task topic and category. Eeedo social intranet and extranet centralizes your organization's communications, information and files in one place. eeedo breaks down barriers between departments and shortens the distance between offices by bringing all employees into the same environment. All information and files added to the intranet environment are tagged with keywords, or tags, so that they are visible to everyone affected by the information. Keep maintenance records and checks on vehicles, machinery and other equipment up to date, while improving the flow of information between drivers, maintenance and other company staff.

Especially suitable for medium-sized companies.