ebbot.ai

What do you like most?

Professional and solution-oriented staff.

What do you like least?

Getting what we need to correct or improve in the chatbot responses could have been easier.

What business-critical problems do you feel Ebbot solves?

Removes simple questions to our customer service. Allows us to quickly detect possible errors on our sites as we get an easy overview of what customers have written to the chatbot.

What do you like most?

Very awesome support and help during implementation

What do you like least?

hmm hard to find anything negative

What business-critical problems do you feel Ebbot solves?

We get an administrator , helper to

What do you like most?

First and foremost, I have to praise the fantastic team from Ebbot we have worked with. From day one, the dialogue and support from Charlotte and Pierre has been of the highest quality. What I love about the product is that it removes "unnecessary" human interactions that are easily solved using bot and ai. That said, Ebbot has developed a system that feels both friendly and human to the consumer, but where we can deliver split-second responses while relieving our customer service department. Win-win.

What do you like least?

At the moment, Ebbot is only available as a web app, and we think that an iOS/Android app would be a great addition.

What business-critical problems do you feel Ebbot solves?

- Our customer service is relieved and can spend their time more effectively on other things - Many customers now use chat as navigation on the website, and can thus get direct answers to these questions