Dhsolutions
Dhsolutions occurs in the following categories
Description of Dhsolutions
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Dhsolutions occurs in the following categories
Dhsolutions product features
Helpdesk Systems
Deviation management
Division of responsibilities
Integration support
Internal HelpDesk
Knowledge bank
Permission management
SLA management
Statistics & Monitoring
Case Management Systems
360 view (oneview in real time)
Case & response templates
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
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