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Atlassian

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Description of Atlassian

Atlassian offers AI-powered project management and collaboration tools such as Jira, Confluence and Trello for seamless teamwork.

Who is Atlassian suitable for?

Atlassian is aimed at teams of all sizes who want to improve their collaboration and productivity with agile methods.

Company size

What size of company is this software suitable for?

11-100

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Atlassian product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Project Management System

Analysis & reports

API

Assign tasks

Calendar synchronisation

Control access

Fill storage

Gantt chart

Integration modules

Kanban

Milestones

Priority scheme

Time log

Unlimited projects

Case Management Systems

360 view (oneview in real time)

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Inventory

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

Project Management Tools

Checklist for self-checks

Customer access for project status

Document management

Invoice documents

Material reports

Performance analysis/ cost monitoring

Personnel logbook

Quotation tool

Scheduling

Supplier invoice

Support for KMA

Time reporting

Document Management System

Advanced search function

Document templates

e-signing

Integratable

Notices

Permission management

Reading Quotes

Real-time management

Traceable changes

Version management

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