Atera - Helpdesk
Atera - Helpdesk occurs in the following categories
Description of Atera - Helpdesk
Atera is a cloud-based IT management platform that offers RMM, patch management, PSA billing and a fully integrated helpdesk with AI-Copilot.
Who is Atera - Helpdesk suitable for?
Ideal for managed service providers and IT departments looking for a centralised platform for end-to-end support.
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Atera - Helpdesk?
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Atera - Helpdesk occurs in the following categories
Atera - Helpdesk product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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