Zendesk
vs
Five9
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Auto Dialers
Automatic re-inflation
Call recordings
Campaigns
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Automatic re-inflation
Call recordings
Campaigns
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Product features in Call Centre Software
Voice response
Voicemail
Calendar synchronization
Queue management
Recording of calls
Reports and statistics
Softphone
Voicemail menu with button selection
Voice response
Voicemail
Calendar synchronization
Queue management
Recording of calls
Reports and statistics
Softphone
Voicemail menu with button selection
