CRMdata
vs
webCRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in CRM System
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
Reviews
Based on 6 reviews
Based on 17 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
Simplicity. Focus on sales features which is what we asked for.
That they quickly fix something if we need some function that does not exist.
Then good overview of customer.
Quick feedback if something should go wrong which hardly happens.
Customer search with all companies from the Swedish Companies Registration Office
We work internationally and use webCRM across borders, which works really well. The system supports our need to have a unified platform where we can follow up on customers and candidates across markets. In addition, we have integrated it with our recruitment system, TalentTech, which makes our workflows even more streamlined. We also use webCRM to send out invitations to network meetings, which works easily and efficiently.
The best thing about webCRM is how intuitive and user-friendly it is - both for sales and finance. The platform is extremely flexible and allows us to customise workflows, dashboards and reporting to match our specific needs. This makes it easy to keep track of customer activities, sales pipeline and follow-ups. The Outlook integration and automatic reminders have really streamlined our processes and strengthened our collaboration across teams. In addition, the support is top notch - fast, competent and always helpful.
Reviews
Cons
Nothing to comment on at this stage.
Nothing to complain about.
The biggest drawback is that the system cannot generate statistics and reports across countries with automatic conversion to the same currency. This makes it difficult to compare performance across markets. In addition, we find that the built-in e-sign solution doesn't quite match our needs - so we are now integrating with Addo Sign, which gives us more options.
There are some features that take some getting used to, especially if you haven't worked with CRM systems before. But fortunately, webCRM compensates for this through good guides and easy access to support. Over time, this becomes an advantage because you can configure most things yourself without the need for external consultants.
