SuperOffice CRM
vs
ENIGX
SuperOffice CRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Lead Generation Tools
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Management
Lead Score
Outbound marketing
Triggers
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Management
Lead Score
Outbound marketing
Triggers
Reviews
Based on 40 reviews
Based on 1 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.
I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.
That the platform has different levels of usability so that all layers of the organisation, regardless of the technical customer, can use it. There is an easy-to-use dashboard that is used by managers to create campaigns and an API that our technical team loves.
Reviews
Cons
A lot has happened in the system in the last year - so many of the challenges we faced are gone.
This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.
That there will be less human contact, but this is more general for AI.
