Summera Support
vs
Telink
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in AI Receptionist
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Reviews
Based on 13 reviews
Based on 7 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
Easy and self-instructional, and fast support
The simple yet functional layout and operation .
Telink is very user-friendly and packed with features. Super fast technical support if something goes wrong or if we need to change something. I have never experienced support that is so fast. It's flexible in that you can control it both from your computer or phone. Our contact person at Amanda atTelebyrån is absolutely perfect and knowledge that is always available. Worth as much as possible!
Call out from private phone with the company number. Easy to use. Can add dialling keys. Can easily transfer to colleagues. See who is available. Will certainly even more when I used the app more.
Reviews
Cons
No possibility to attach files to addresses/objects
With a lot of customers/users, it becomes a bit overwhelming at some points.
The only thing is that there are frequent updates that sometimes block a connection of calls.
Fairly new to the app so may ask to return with feedback
