Lynes
vs
Summera Support
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in AI Receptionist
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Reviews
Based on 11 reviews
Based on 13 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
The development is moving forward at a rapid pace. Feels like a modern solution that understands the needs and what will be important functions in the future for companies.
Like that it is more than "just" switchboard services and can cover more needs.
The system is very user-friendly and smooth for both users and administrators. The switchboard is modern and mobile-friendly, making it easy to handle calls. I also appreciate the fast and helpful support.
Easy and self-instructional, and fast support
The simple yet functional layout and operation .
Reviews
Cons
That everything is not web-based as before. Where we could manage everything from our customers, to quotes, contracts, etc.
Tested all the gears and today there is nothing I do not like.
No possibility to attach files to addresses/objects
With a lot of customers/users, it becomes a bit overwhelming at some points.
