Summera Support
vs
LiveAgent
Summera Support
LiveAgent
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Customer Service System
Case status
Handling time
Livechat
Phone
Priority function
Self-help
Sentiment analysis
Smart division of labour
Standard reply
Statistics and reports
Tickets
Case status
Handling time
Livechat
Phone
Priority function
Self-help
Sentiment analysis
Smart division of labour
Standard reply
Statistics and reports
Tickets
Product features in Complaint Management System
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
