Lynes
vs
Telink
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Call Forwarding Service
Answer
Calendar synchronisation
Forwarding of ongoing calls
Integration with business systems
Landline number
Opening hours
Operator independence
Queuing system
Response groups
Softphone
Speech menu with button selection
Voicemail
Answer
Calendar synchronisation
Forwarding of ongoing calls
Integration with business systems
Landline number
Opening hours
Operator independence
Queuing system
Response groups
Softphone
Speech menu with button selection
Voicemail
Product features in Business Phone System
Collective invoice for all subscriptions
Free calls
Free calls within the company
Free SMS
Global coverage
Save unused surfing time
Tele2's network
Telenor's network
Telia's network
Three nets
Unlimited surfing as an option
Unlimited surfing included
Without commitment period
Collective invoice for all subscriptions
Free calls
Free calls within the company
Free SMS
Global coverage
Save unused surfing time
Tele2's network
Telenor's network
Telia's network
Three nets
Unlimited surfing as an option
Unlimited surfing included
Without commitment period
Product features in AI Receptionist
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Product features in Cloud Telephone Exchange
Analytics and reporting
Call queue management
Call recording
Integration with CRM
Mobile app and softphone
Voicemail and call forwarding
Analytics and reporting
Call queue management
Call recording
Integration with CRM
Mobile app and softphone
Voicemail and call forwarding
Reviews
Based on 11 reviews
Based on 7 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
The development is moving forward at a rapid pace. Feels like a modern solution that understands the needs and what will be important functions in the future for companies.
Like that it is more than "just" switchboard services and can cover more needs.
The system is very user-friendly and smooth for both users and administrators. The switchboard is modern and mobile-friendly, making it easy to handle calls. I also appreciate the fast and helpful support.
Telink is very user-friendly and packed with features. Super fast technical support if something goes wrong or if we need to change something. I have never experienced support that is so fast. It's flexible in that you can control it both from your computer or phone. Our contact person at Amanda atTelebyrån is absolutely perfect and knowledge that is always available. Worth as much as possible!
Call out from private phone with the company number. Easy to use. Can add dialling keys. Can easily transfer to colleagues. See who is available. Will certainly even more when I used the app more.
Reviews
Cons
That everything is not web-based as before. Where we could manage everything from our customers, to quotes, contracts, etc.
Tested all the gears and today there is nothing I do not like.
The only thing is that there are frequent updates that sometimes block a connection of calls.
Fairly new to the app so may ask to return with feedback
