Tribe CRM
vs
Goava
Tribe CRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Sales Support
Calendar integration and reminders
Contact and prospect handling
Creating documents and agreements
Dashboard
E-mail campaigns
Pipe management
Sales forecasts
Statistics and reports
Calendar integration and reminders
Contact and prospect handling
Creating documents and agreements
Dashboard
E-mail campaigns
Pipe management
Sales forecasts
Statistics and reports
Reviews
Based on 12 reviews
Based on 4 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Cooperation with the supplier
Reviews
Pros
The system is simple and easy to configure. Users can easily customise content so that they only see what they need and don't see unnecessary data. This has a good effect on the implementation compared to other systems where users do not have the same rights. The support is in a class of its own. The help is fast and efficient.
The system works widely throughout our organisation, where we sit in different departments and thus need differentiated solutions. webCRM can help us with that. It is intuitive and user-friendly at all levels
Goava lowers the threshold for salespeople to find new potential customers. The time-consuming and sometimes mentally taxing process makes Goava's platform smooth.
After setting the parameters, you get good suggestions for prospects that give you new companies to contact.
After identifying potential prospects, there is an incredible amount of information right there for you to be relevant in your dialogue with potential customers.
Reviews
Cons
You can experience delays and it's difficult for users. This can lead to many calls as users think they are doing something wrong. Overviews and reports quickly become confusing as they cannot be placed in folders and they do not show whether they are being used in a front page/dashboard. Linking activities and meetings is not completely valid, as you cannot report correctly if there are multiple activities linked to a meeting. Similarly, you cannot report correctly on orders that are linked to a meeting where e.g. a married couple attends with separate organisations and there are orders for both. Only one order can be reported on
It's in the "small stuff" department. However, the system can be a bit "one size fits all", so if you need very specific solutions tailored to your business needs, further dialogue and development is required.
We have been running Goava for about 6 months and so far there is nothing we like the least.
If you have several different groups within the company that have slightly different interests and target groups, it is difficult to get the parameters to be relevant to everyone. Especially in the beginning before AI gets going and also goes on the user's behaviour.
