ebbot.ai
vs
Freshchat
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Cloud service
On-premises
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Live Chat System
Chat history
Customer information
Customizable
Integration modules
Measure customer satisfaction
Overall Dashboard
Proactive chat
Response templates
Screen sharing
Track visitor activity
VideoChat
VoiceChat
Chat history
Customer information
Customizable
Integration modules
Measure customer satisfaction
Overall Dashboard
Proactive chat
Response templates
Screen sharing
Track visitor activity
VideoChat
VoiceChat
Product features in Chatbots
AI chatbot
API
Codeless
Connection to Live Chat
Customer service
Integration modules
Marketing
Multilingual support
Natural language
Rule-driven chatbot
Sales support
SMS/messages
Social media integration
AI chatbot
API
Codeless
Connection to Live Chat
Customer service
Integration modules
Marketing
Multilingual support
Natural language
Rule-driven chatbot
Sales support
SMS/messages
Social media integration
Reviews
Pros
Professional and solution-oriented staff.
Very awesome support and help during implementation
Sorry, no data yet.
Reviews
Cons
Getting what we need to correct or improve in the chatbot responses could have been easier.
hmm hard to find anything negative
Sorry, no data yet.
