EasyPractice
vs
timma
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Booking Systems
Automatic reminders via SMS and E-mail
Conference and event booking
Customer register
Encrypted information
Group booking
Industry focus beauty
Industry focus hotel & restaurant
Integrable system
Marketplace for businesses
No-show fee
Payment function
Statistics and reports
Automatic reminders via SMS and E-mail
Conference and event booking
Customer register
Encrypted information
Group booking
Industry focus beauty
Industry focus hotel & restaurant
Integrable system
Marketplace for businesses
No-show fee
Payment function
Statistics and reports
Reviews
Pros
Ella Olsson at customer service is absolutely outstanding. No matter how much I ask, if I repeat myself, makes suggestions for improvement. She always answers with a godlike tone, thanks me for my patience (!), takes my comments to the developers, answers quickly. If she doesn't have an answer right away, she promises to get back to me as soon as she does, and DOES. Tip for other customer service managers: hire Ella for coaching on how to achieve extraordinary customer service. Incredibly service minded, actually never encountered anything like it. Impressed!
(and no, I'm not bought)
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Reviews
Cons
Some small adjustments in the system, but as long as Ella is with you as support, I stay. I think it will be great, the system has potential and is nicely designed.
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