EasyPractice
vs
Cambio Cosmic
EasyPractice
Cambio Cosmic
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Cloud service
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Electronic Medical Record System
Access management
API Integration
Automatic reminders of booked times
BankID
Calendar overview
Cash solution
E-journal
Electronic message exchange with the health and care service
Encrypted access of patient information
Integrated with external laboratories
Invoicing solution
Journal forms
Lab module
Linked to national patient overview
Medicines module/ E-prescription
Online booking
Patient register
Pre-programmed ICD-10 codes
Remittance modules
Statistics & report
Summary invoice
Support for video consultations
Access management
API Integration
Automatic reminders of booked times
BankID
Calendar overview
Cash solution
E-journal
Electronic message exchange with the health and care service
Encrypted access of patient information
Integrated with external laboratories
Invoicing solution
Journal forms
Lab module
Linked to national patient overview
Medicines module/ E-prescription
Online booking
Patient register
Pre-programmed ICD-10 codes
Remittance modules
Statistics & report
Summary invoice
Support for video consultations
Reviews
Based on 1 reviews
Based on 2 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
Ella Olsson at customer service is absolutely outstanding. No matter how much I ask, if I repeat myself, makes suggestions for improvement. She always answers with a godlike tone, thanks me for my patience (!), takes my comments to the developers, answers quickly. If she doesn't have an answer right away, she promises to get back to me as soon as she does, and DOES. Tip for other customer service managers: hire Ella for coaching on how to achieve extraordinary customer service. Incredibly service minded, actually never encountered anything like it. Impressed!
(and no, I'm not bought)
There is nothing good about Cosmic unfortunately. All other systems I tried are better.
Reviews
Cons
Some small adjustments in the system, but as long as Ella is with you as support, I stay. I think it will be great, the system has potential and is nicely designed.
The lack of clarity. The non-intuitive appearance and menus. The number of clicks has doubled since the system change. The fact that it has slowed down my productivity by 20% in terms of terminal work for a year. The SUSSA regions have been in disagreement with Cambio for months about who should pay for updates. These have not been done.
That there are so many keywords e.g. when you write reason for contact, there are 604 keywords. Completely unreasonable. It is an unmanageable journal. Take after Obstetrix and do it better.
